This guide explains how to buy Bitcoin (BTC) with PocketBTC directly in the BitBoxApp using a bank transfer.

The process includes:

• Email verification
• Identity verification (KYC)
• Secure Bitcoin address authorization with your BitBox02
• Final address verification
• Completing the bank transfer

01 Getting started with PocketBTC

1. Open the BitBoxApp.
2. Navigate to Marketplace in the left sidebar.
3. Choose your region.
4. Select the BitBox02 account you want to use.

You can review PocketBTC’s supported regions and availability requirements on the PocketBTC availability. 

You can also click the information icon directly in the BitBoxApp to view region-specific details.

5. Select Pocket (Bank transfer).
6. Click Set up now.

02 Email verification

1. Enter your email address.

2. Click Continue.
3. Check your inbox for an email from PocketBTC.
4. Enter the verification code shown in the email.

03 Identity verification (PocketBTC)

1. Click Start verification when prompted.

2. Your browser opens PocketBTC’s verification flow.
3. Complete the required verification steps:
   • Personal details
   • Financial information
   • Identity verification
4. Submit the verification request.

04 Setting up your purchase

1. Return to the BitBoxApp after verification is completed.
2. Choose your preferred order type:
   1. One-time purchase
   2. Recurring purchase

Recurring purchases allow you to automatically buy Bitcoin at regular intervals using the same setup process.

3. Enter:
   1. Your currency (for example EUR or CHF)
   2. The amount you want to spend
4. Continue to the next step.

05 Entering your bank details

1. On the Share your bank account screen, enter your IBAN.
2. Click Continue.

06 Sharing a Bitcoin address (device authorization)

At this stage, you authorize PocketBTC to receive a Bitcoin address from your wallet.

The final address verification happens later through a separate email verification step.

During this step, only the address shown on the BitBox02 display is security-relevant.

What happens on your BitBox02

1. The BitBoxApp prompts you to interact with your BitBox02.
2. Confirm the coin Bitcoin on your BitBox02.
3. Review the Bitcoin address shown on the device.
4. Scroll through the complete address on the BitBox02.
5. Confirm the address on the device.
6. A Sign Message prompt appears.
7. Confirm that the Bitcoin address belongs to you.
8. Confirm the signing request by touching both touch sensors on the BitBox02.

After this step, the Bitcoin address is securely shared with PocketBTC.

07 Choosing how the address is shared

PocketBTC now asks how addresses from your wallet should be shared.

Share entire account (recommended)

PocketBTC can automatically derive new receiving addresses for future purchases.

This improves privacy by avoiding address reuse.

Share single address

Only the currently verified Bitcoin address is used.

Continue the process

1. Select your preferred sharing option.
2. Click Share now.

3. Confirm the notice if required.
4. Click Continue.

08 Final address verification (email)

This is the final security check confirming address ownership.

1. The BitBoxApp shows Confirmation email sent.

2. Check your inbox for an email from PocketBTC titled Verify bitcoin address.
3. Open the email and click Verify bitcoin address.

4. A browser page asks: “What does your BitBox02 show?”

5. Compare:
   1. The address shown in your browser
   2. The address shown on your BitBox02
6. If both addresses match, confirm on your BitBox02.

09 Reviewing your order

1. Return to the BitBoxApp.
2. Confirm that the address verification was successful.

3. Review your order details:
   1. Purchase amount
   2. Receiving address
   3. PocketBTC terms
4. Optionally enter a referral code.
5. Accept the terms.
6. Click Confirm.

10 Making the bank transfer

1. The Make bank transfer screen opens.
2. Review PocketBTC’s bank details:
   • Beneficiary
   • IBAN
   • Bank name
3. Optionally use the QR code to import the payment details into your banking app.

Without the correct payment reference, PocketBTC may not be able to assign your transfer to your order.

4. Click Done in the BitBoxApp.
5. Open your banking app or online banking portal.
6. Initiate the transfer using the provided payment details.

11 After the transfer: what to expect

Processing time

Bank transfers may require additional processing time depending on your bank and whether the transfer is made during business days.

Confirmation email

Once PocketBTC receives your payment, you receive a confirmation email containing:

• The purchased BTC amount
• The exchange rate
• The payout details
• The estimated payout time

Bitcoin payout

PocketBTC processes Bitcoin payouts in batches.

After the payout is sent, the transaction still requires Bitcoin network confirmations before appearing as confirmed in your wallet.

FAQ

Why do I need to confirm the Bitcoin address twice?

The two confirmations serve different security purposes.

During address sharing, you authorize PocketBTC to receive a Bitcoin address from your wallet.

Later, during final verification, you confirm that the payout address shown in your browser exactly matches the address shown on your BitBox02.

This two-step process helps protect against address manipulation.

What happens if I enter the wrong payment reference?

PocketBTC uses the payment reference to assign your bank transfer to your order.

If the reference is incorrect or missing, the payment may require manual review and processing delays can occur.

Always copy the payment reference exactly as shown in the BitBoxApp.

When will the Bitcoin arrive in my wallet?

The total processing time depends on:

• Your bank’s transfer processing time
• PocketBTC payout processing
• Bitcoin network confirmations

After PocketBTC receives your funds, you receive a confirmation email with payout details.

Can I close the BitBoxApp after submitting my order?

Yes. Once you receive the confirmation email from the buy provider, you can safely close the BitBoxApp or browser window.

Your purchase continues to be processed in the background, and you can track the order status anytime using the link provided in the confirmation email.

What is the difference between Shift Crypto / BitBox and PocketBTC?

For questions regarding payments, KYC, or payout status, review the PocketBTC FAQ. If you cannot find the information you need, contact PocketBTC support directly.