Together with Pocket Bitcoin and a security mechanism based on signed payment requests, you can sell bitcoin directly from the BitBoxApp in a secure and transparent way.

This guide explains the requirements, limitations, and the complete selling process using Pocket Bitcoin in the BitBoxApp.

Prerequisites

Before you can sell bitcoin via Pocket Bitcoin in the BitBoxApp, the following conditions must be met:

• You have a Pocket Bitcoin account with completed identity verification.
• You have bought bitcoin through Pocket Bitcoin at least once before.
• You have a supported bank account with an IBAN.
• Pocket Bitcoin is available in your region.
• Your BitBox02 is connected to the BitBoxApp.
• Your BitBoxApp and BitBox02 firmware are up to date.

Verification requirement

Pocket Bitcoin requires full identity verification before you can buy or sell bitcoin.

For more details, see Pocket Bitcoin’s article about full identity verification at Pocket Bitcoin.

Previous Pocket Bitcoin purchase required

You can only sell bitcoin via Pocket Bitcoin if you have previously bought bitcoin through Pocket Bitcoin at least once.

This allows Pocket Bitcoin to associate your verified identity and bank account with your account.

Regional availability

Pocket Bitcoin is available in selected regions, including the European Union (EU) and Switzerland.

Check the Pocket Bitcoin availability guide for the latest supported countries.

BitBoxApp and firmware requirements

Use the latest BitBoxApp version and keep your BitBox02 firmware up to date.

Learn how to keep your device up to date in the BitBox02 firmware update guide 

Important limitation: sellable amount

Pocket Bitcoin can only process sales up to the total amount you previously bought through Pocket Bitcoin.

Example:

• You bought 1 BTC via Pocket Bitcoin.
• You bought 1 BTC via another exchange.
• Your wallet balance is 2 BTC.

In this example, you can only sell up to 1 BTC via Pocket Bitcoin.

Selling bitcoin in the BitBoxApp

1. Open the marketplace

1. Open the BitBoxApp.
2. Connect and unlock your BitBox02.
3. Click Marketplace in the sidebar.
4. Open the Sell tab.
5. Select your region.
6. Select the account you want to sell from.
7. Select Pocket Bitcoin as the provider.
8. Click Continue.

2. Review the Pocket Bitcoin sell introduction

1. Read the introductory information from Pocket Bitcoin.
2. Click Continue.

3. Enter your Pocket Bitcoin email address

1. Enter the email address associated with your Pocket Bitcoin account.
2. Click Continue.

4. Enter the amount to sell

1. Enter the amount of bitcoin you want to sell.
2. Choose whether to enter the amount in BTC or fiat currency.
3. Click Continue.

5. Verify your payout bank account

1. Review the displayed IBAN.
2. Edit the bank account details if the displayed IBAN is not correct.
3. Click Continue.

Pocket Bitcoin usually pre-fills the bank account previously used for purchases. If the displayed IBAN is not correct, edit the bank account details before continuing.

6. Enter the account holder details

1. Enter the first name of the bank account holder.
2. Enter the last name of the bank account holder.
3. Click Continue.

7. Enter the bank address

1. Enter the address of your bank.
2. Click Continue.

8. Review and confirm the order

1. Review all order details carefully.
2. Accept the terms and conditions.
3. Click Confirm.

Verifying the sale on the BitBox02

Pocket Bitcoin uses signed payment requests so your BitBox02 can verify the payout details before you confirm the transaction. Learn more about secure exchange withdrawals using signed payment requests.

This verification helps protect against transaction manipulation by showing the important sale details directly on your BitBox02.

On your BitBox02, verify:

• the recipient shown as POCKET,
• the bitcoin amount,
• your IBAN,
• and the transaction fees.

On your BitBox02, verify each screen carefully before confirming.

Settlement and payout

After you confirm the transaction on your BitBox02:

• the bitcoin transaction is broadcast to the Bitcoin network,
• Pocket Bitcoin waits for three confirmations,
• then Pocket Bitcoin initiates the bank transfer.

If your bank supports SEPA Instant payments, the payout may arrive within approximately 30 minutes after the required confirmations.

FAQ

Why can’t I sell bitcoin without KYC?

Pocket Bitcoin must comply with financial regulations. Full identity verification is therefore required before you can buy or sell bitcoin through Pocket Bitcoin.

Why can I only sell the amount previously bought via Pocket Bitcoin?

Pocket Bitcoin limits sales to the total amount previously purchased through their platform. This limit is independent of which address or UTXO currently holds the bitcoin.

Does Pocket Bitcoin have access to my wallet or private keys?

No. Pocket Bitcoin never has access to your private keys or recovery words.

All transaction verification and signing happens locally on your BitBox02.

Can I sell from multiple BitBox accounts at the same time?

No. You can only sell from one BitBox account at a time.

Do I need to keep the BitBoxApp open after confirming the sale?

After you have confirmed the transaction and received the confirmation from Pocket Bitcoin, you can close the BitBoxApp.

How long does the payout take?

After three Bitcoin confirmations, Pocket Bitcoin initiates the bank transfer.

If your bank supports SEPA Instant payments, the payout may arrive within approximately 30 minutes after the required confirmations.

Where can I find official Pocket Bitcoin help?

For questions about verification, limits, payouts, or account-related issues, check the Pocket Bitcoin FAQ or contact Pocket Bitcoin support.