Together with Pocket Bitcoin and a security mechanism based on signed payment requests, you can sell bitcoin directly from the BitBoxApp in a secure and transparent way.
This guide explains the requirements, limitations, and the complete selling process using Pocket Bitcoin in the BitBoxApp.
Prerequisites
Before you can sell bitcoin via Pocket Bitcoin in the BitBoxApp, the following conditions must be met:
- You have a Pocket Bitcoin account with completed identity verification.
- You have a supported bank account with an IBAN.
- Pocket Bitcoin is available in your region.
- Your BitBox02 is connected to the BitBoxApp.
- Your BitBoxApp and BitBox02 firmware are up to date.
Verification requirement
Pocket Bitcoin requires full identity verification before you can buy or sell bitcoin.
KYC requirement
Pocket Bitcoin requires full identity verification before you can buy or sell bitcoin. The BitBoxApp cannot bypass or replace Pocket Bitcoin’s verification process.
For more details, see Pocket Bitcoin’s article about full identity verification at Pocket Bitcoin.
Regional availability
Pocket Bitcoin is available in selected regions, including the European Union (EU) and Switzerland, and availability may change depending on your country of residence over time.
Check the Pocket Bitcoin availability guide for the latest supported countries.
BitBoxApp and firmware requirements
Use the latest BitBoxApp version and keep your BitBox02 firmware up to date to ensure compatibility with marketplace features and signed payment requests.
Learn how to keep your device up to date in the BitBox02 firmware update guide
Selling Bitcoin bought elsewhere
Selling bitcoin that you previously bought through Pocket Bitcoin is usually the easiest option. In this case, Pocket Bitcoin can normally associate the sale with your verified account, purchase history, and bank account information.
You do not necessarily need to sell only bitcoin that was originally bought through Pocket Bitcoin. However, if the bitcoin was bought through another broker, exchange, or provider, Pocket Bitcoin may request additional proof-of-origin or source-of-funds documents before the sale can be processed.
Source-of-funds review
Bitcoin bought outside Pocket Bitcoin may require additional document review. This can include proof of where the bitcoin was purchased, bank statements for the original fiat payment, or documents showing how the originally invested funds were generated.
Because these documents must be reviewed first, selling bitcoin bought elsewhere can take longer. For the simplest selling process, it is usually recommended to sell bitcoin that was originally bought through Pocket Bitcoin.
If Pocket Bitcoin asks you to provide additional documents, you can upload them through the Pocket Bitcoin source-of-funds portal.
UTXO clarification
The bitcoin does not need to come from the same address or UTXO originally used when buying through Pocket Bitcoin. What matters is whether Pocket Bitcoin can verify the purchase history and proof of origin for the bitcoin amount you want to sell.
Selling bitcoin in the BitBoxApp
1. Open the marketplace
- Open the BitBoxApp.
- Connect and unlock your BitBox02.
- Click Marketplace in the sidebar.
- Open the Sell tab.
- Select your region.
- Select the account you want to sell from.
- Select Pocket Bitcoin as the provider.
- Click Continue.
2. Review the Pocket Bitcoin sell introduction
- Read the introductory information from Pocket Bitcoin.
- Click Continue.
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3. Enter your Pocket Bitcoin email address
- Enter the email address associated with your Pocket Bitcoin account.
- Click Continue.
4. Enter the amount to sell
- Enter the amount of bitcoin you want to sell.
- Choose whether to enter the amount in BTC or fiat currency.
- Click Continue.
Sale not finalized yet
No bitcoin is sold at this stage. The sale is only confirmed after you review and approve the transaction on your BitBox02.
5. Verify your payout bank account
- Review the displayed IBAN.
- Edit the bank account details if the displayed IBAN is not correct.
- Click Continue.
Pocket Bitcoin usually pre-fills the bank account previously used for purchases. If the displayed IBAN is not correct, edit the bank account details before continuing.
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6. Enter the account holder details
- Enter the first name of the bank account holder.
- Enter the last name of the bank account holder.
- Click Continue.
7. Enter the bank address
- Enter the address of your bank.
- Click Continue.
Bank address required
Enter the address of your bank, not your personal home address. Pocket Bitcoin uses this information to correctly process the payout.
8. Review and confirm the order
- Review all order details carefully.
- Accept the terms and conditions.
- Click Confirm.
Verifying the sale on the BitBox02
Pocket Bitcoin uses signed payment requests so your BitBox02 can verify the payout details before you confirm the transaction. Learn more about secure exchange withdrawals using signed payment requests.
This verification helps protect against transaction manipulation by showing the important sale details directly on your BitBox02.
On your BitBox02, verify:
- the recipient shown as POCKET,
- the bitcoin amount,
- your IBAN,
- and the transaction fees.
Security verification
Only confirm the sale if the bitcoin amount, recipient shown as “POCKET”, IBAN, and fees are correct on your BitBox02.
On your BitBox02, verify each screen carefully before confirming.
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Settlement and payout
After you confirm the transaction on your BitBox02:
- the bitcoin transaction is broadcast to the Bitcoin network,
- Pocket Bitcoin waits for three confirmations,
- then Pocket Bitcoin initiates the bank transfer.
If your bank supports SEPA Instant payments, the payout may arrive within approximately 30 minutes after the required confirmations.
Sale submitted
After the transaction is confirmed on the Bitcoin network, Pocket Bitcoin initiates the bank transfer to your selected bank account.
FAQ
Why can’t I sell bitcoin without KYC?
Pocket Bitcoin must comply with financial regulations. Full identity verification is therefore required before you can buy or sell bitcoin through Pocket Bitcoin.
Can I sell Bitcoin that I bought somewhere else?
In principle, yes. However, Pocket Bitcoin may require additional proof-of-origin documents before processing bitcoin that was bought through another broker, exchange, or provider. Selling bitcoin previously bought through Pocket Bitcoin is usually easier because the relevant purchase history is already connected to your verified Pocket Bitcoin account.
Does the Bitcoin need to come from the same address or UTXO?
No. The bitcoin does not need to come from the same address or UTXO originally used when buying through Pocket Bitcoin. What matters is whether Pocket Bitcoin can verify the relevant purchase history and proof of origin for the amount you want to sell.
Does Pocket Bitcoin have access to my wallet or private keys?
No. Pocket Bitcoin never has access to your private keys or recovery words.
All transaction verification and signing happens locally on your BitBox02.
Can I sell from multiple BitBox accounts at the same time?
No. You can only sell from one BitBox account at a time.
Do I need to keep the BitBoxApp open after confirming the sale?
After you have confirmed the transaction and received the confirmation from Pocket Bitcoin, you can close the BitBoxApp.
How long does the payout take?
After three Bitcoin confirmations, Pocket Bitcoin initiates the bank transfer.
If your bank supports SEPA Instant payments, the payout may arrive within approximately 30 minutes after the required confirmations.
Where can I find official Pocket Bitcoin help?
For questions about verification, limits, payouts, or account-related issues, check the Pocket Bitcoin FAQ or contact Pocket Bitcoin support.