Clearing the cache in BitBoxApp can resolve issues like incorrect balance displays or unexpected behavior. Follow the steps below for your operating system to locate and delete the cache folder.

For Windows:

1. Press Win + R to open the Run dialog.
2. Paste %APPDATA%\bitbox\ and press Enter.
3. In the opened 'bitbox' folder, locate and delete the cache folder.
4. Restart BitBoxApp.

For macOS:

1. Open Finder.
2. Press Shift + Command (⌘) + G to open the 'Go to Folder' dialog.
3. Type ~/Library/Application Support/bitbox/ and press Enter.
4. In the 'bitbox' folder, locate and delete the cache folder.
5. Restart BitBoxApp.

For Linux:

1. Open Terminal (e.g., Ctrl + Alt + T).
2. Navigate to the 'bitbox' folder by entering:
   1. cd ~/.config/bitbox/
   2. or: cd ~/.local/share/bitbox/
3. To open the folder in the file manager from Terminal, use:
   1. xdg-open ~/.config/bitbox/
   2. or: xdg-open ~/.local/share/bitbox/
4. In the 'bitbox' folder, locate and delete the cache folder.
5. Restart BitBoxApp.

By clearing the cache, you can resolve issues such as incorrect balance displays due to failed Ethereum transactions or other unexpected behavior.