BitBoxApp
Manage your portfolio, use your coins and customize settings
Download & Installation
- Which devices & operating systems are supported?
- How do I verify my BitBoxApp download?
- How to verify the app release on MacOS?
- Verify the BitBoxApp on Windows
- How to verify the app release on Linux?
- How to install the AppImage?
- Why does the BitBoxApp download take forever?
- Why is there no BitBoxApp for iOS/iPhone?
- How can I install the BitBoxApp for Android without the Google Play Store?
- How to update the BitBoxApp?
- Does the Android BitBoxApp have all features?
- BitBoxApp installation fails on Ubuntu/Debian?
- BitBoxApp installation fails on Windows
- BitBoxApp installation fails on Mac with M1 chip
Transactions
- How to display more details for a transaction?
- How to add a note to a transaction?
- Why is my transaction "pending"?
- How to view your transaction history?
- How can I change the transaction fee?
- Why do I have to pay a transaction fee?
- Why am I unable to send tokens?
- How to import and export transaction notes
Addresses
- Why is my Bitcoin receive address always different?
- Can I re-use the same Bitcoin receive address?
- Why is my Ethereum address always the same?
- Why is my Bitcoin address "invalid"?
- Where can I find my extended public keys?
- How can I generate a watch-only version of my BitBox02 wallet?
- Why don't my accounts show up on a new device?
Insurance
- Do I need Bitcoin insurance?
- Who is insuring my bitcoin?
- Is the whole BitBox wallet insured?
- What personal data is needed?
- Can I check the status of an insured account?
- How can I renew or cancel the insurance?
- What personal information is needed for the insurance?
- How can I move my bitcoin to Native Segwit?
Contact customer support
If you can't find a solution in our knowledge base, our support team is happy to assist you. Simply use our contact form so we can better direct your request. We strive to respond within two business days.
Contact us