Prerequisites

On your exchange

The exact process varies slightly from exchange to exchange. We will try to describe it as generally as possible.

• Look for the option to make a withdrawal or transfer. 
• You will then need to enter the amount and the address to which the coins should be sent.
• Now, you need a receiving address from your BitBox. See: Receiving transactions on the BitBox02 
• Copy the address displayed in the BitBoxApp to the exchange from which you want to withdraw.
• Compare the address on the exchange with the address displayed on your BitBox02. It’s sufficient to compare the first and last 5 digits. Cancel the process if the addresses do not match.
• If everything is correct, confirm on the exchange that you want to make this withdrawal/transfer.
• You may need to confirm this with a password, code, or email, depending on the exchange.
• Depending on the exchange, it can take anywhere from a few seconds to several hours or business days for your withdrawal/transfer to be processed. If it takes longer on your exchange, you don’t need to wait. You can simply unplug your BitBox02.
• Once the transaction has been sent, you will be given a transaction ID and usually a link to a blockchain explorer. At this point, the BitBoxApp will notify you of an incoming transaction.
• Depending on the transaction fee, it may take varying amounts of time for the transaction to be confirmed on the blockchain. Until the transaction has 6 confirmations, the BitBoxApp will display it as “pending.” More info here.
• That’s it!