Uninstall the BitBoxBridge

Table of Contents

Before you start Uninstall on Windows Uninstall on macOS Remove the background service file Remove the BitBoxBridge folder Uninstall on Linux Debian and Ubuntu Fedora FAQ Does uninstalling BitBoxBridge remove my wallet? Does uninstalling BitBoxBridge remove the BitBoxApp? Do I need BitBoxBridge to use the BitBoxApp? Can I reinstall BitBoxBridge later? What should I do if BitBoxBridge still appears after uninstalling it?

If you no longer need to connect your BitBox02 to web wallets, you can remove BitBoxBridge from your computer. This guide shows you how to uninstall BitBoxBridge on Windows, macOS, and Linux.

Uninstalling BitBoxBridge does not remove your BitBoxApp, your BitBox02 wallet, or your funds. BitBoxBridge is only a background application that helps browsers communicate with your BitBox02 when using supported web wallets.

If you want to remove BitBoxBridge because something is not working correctly, you may first want to check our BitBoxBridge troubleshooting guide. If you want to install it again later, follow our guide on how to install BitBoxBridge.

Before you start

Make sure that:

Your BitBox02 is disconnected from your computer.
Any browser window using a web wallet is closed.
You have administrator access to your computer.

Uninstall on Windows

Open the Start menu.
Open Settings.
Go to Apps.
Open Installed apps or Apps & features, depending on your Windows version.
Search for BitBoxBridge.
Select BitBoxBridge.
Click Uninstall.
Follow the on-screen instructions to complete the removal.

Uninstall on macOS

On macOS, BitBoxBridge is removed manually by deleting the background service file or the BitBoxBridge folder.

Remove the background service file

Open Finder.
In the menu bar, click Go > Go to Folder....
Enter /Library/LaunchDaemons/
Click Go.

Find the file named ch.shiftcrypto.bitboxbridge.plist

Move the file to the Trash.
Enter your Mac password if prompted.

Remove the BitBoxBridge folder

In the Finder menu bar, click Go > Go to Folder... again.
Enter /opt/shiftcrypto/.
Click Go.

Move the entire bitbox-bridge folder to the Trash.

Restart your Mac.

After restarting your Mac, BitBoxBridge is fully removed from your system.

Uninstall on Linux

Open a terminal and use the command that matches your Linux distribution.

Debian and Ubuntu

sudo apt-get remove bitbox-bridge

Fedora

sudo dnf remove bitbox-bridge

We currently do not have screenshots for the Linux uninstallation process. The exact command may depend on how BitBoxBridge was installed on your system.

After the command has completed, BitBoxBridge is removed from your Linux system.

FAQ

Does uninstalling BitBoxBridge remove my wallet?

No. BitBoxBridge does not store your wallet, recovery words, private keys, or funds. Your wallet remains secured by your BitBox02 and your backup.

Does uninstalling BitBoxBridge remove the BitBoxApp?

No. BitBoxBridge and the BitBoxApp are separate applications. Removing BitBoxBridge does not remove the BitBoxApp.

Do I need BitBoxBridge to use the BitBoxApp?

No. BitBoxBridge is not required for the BitBoxApp. It is mainly used when connecting your BitBox02 to supported web wallets through your browser.

Can I reinstall BitBoxBridge later?

Yes. BitBoxBridge can be installed again if you need it for supported web wallet connections.

What should I do if BitBoxBridge still appears after uninstalling it?

Restart your computer first. If BitBoxBridge still appears afterward, repeat the uninstall steps for your operating system and make sure all listed files or packages were removed.