The BitBox02 Multi edition supports a wide range of EVM-compatible blockchains, including Ethereum, Binance Smart Chain (BSC), and Polygon. By integrating with the Rabby wallet—a user-friendly browser extension—you can securely manage your assets across multiple networks.

This guide will walk you through setting up Rabby with your BitBox02 and provide steps to recover assets sent over the wrong network.

Requirements

• Before you begin, ensure you have the following:
• BitBox02 Multi edition hardware wallet
• Rabby wallet browser extension (compatible with Chrome and Brave)
• Latest firmware installed on your BitBox02
• A small amount of the native token (e.g., ETH, BNB, MATIC) for transaction fees

Setting up Rabby and connecting BitBox02

1. To set up Rabby and connect your BitBox02, please follow our detailed guide:
   1. How to use your BitBox02 with Rabby 

Enabling and switching between EVM chains

2. In Rabby, go to the network selection menu.
3. Click on “All Chains” to view the list of supported networks.
4. Enable the desired EVM-compatible chains (e.g., Ethereum, BSC, Polygon) by toggling them on.
5. To switch networks, simply select the desired chain from the network menu.

Sending and receiving assets

6. Receiving Assets:
   1. In Rabby, select the network you wish to receive assets on.
   2. Click on “Receive” to display your wallet address.
   3. Share this address with the sender or use it to transfer assets from another wallet.
7. Sending Assets:
   1. Ensure you have a sufficient balance of the native token for transaction fees.
   2. Click on “Send” in Rabby.
   3. Enter the recipient’s address and the amount you wish to send.
   4. Confirm the transaction details and approve the transaction on your BitBox02.

Recovering coins sent over the wrong network

If you’ve accidentally sent assets to the wrong network (e.g., sending ETH to a BSC address), you can recover them using Rabby:

1. Connect your BitBox02 to Rabby as described above.
2. Switch to the network where the assets were mistakenly sent.
3. Locate the address that received the assets.
4. Ensure you have a small amount of the native token (e.g., BNB for BSC) in the same address to cover transaction fees.
5. Use the “Send” function in Rabby to transfer the assets to the intended network, ensuring you select the correct chain this time.

Troubleshooting

Rabby doesn’t detect my BitBox02:

• Ensure BitBoxApp is closed to prevent connection conflicts. 
• Verify that BitBoxBridge is installed and running if you’re using a browser that does not support WebUSB.
• Temporarily disable other wallet extensions like MetaMask, as they may interfere with Rabby’s connection to BitBox02.

Unable to switch networks in Rabby:

• Make sure the desired network is enabled in the “All Chains” section.
• Ensure your BitBox02 supports the selected network.

Transaction not processing:

• Verify that you have enough of the native token to cover transaction fees.
• Check the network status for any congestion or issues.