Get personal assistance

For more in-depth support, we offer a personalized one-hour video call with a dedicated member 
of our support team. This paid service allows you to discuss any questions you have about BitBox 
or Bitcoin in detail. Whether you’re new to the platform or looking for advanced guidance, our experts 
are here to help.

Book personal video call

Contact customer support

If you can’t find the solution in our Knowledge Base, our team is ready to assist via email. Reach out 
to us at support@bitbox.swiss, and we aim to reply within two business days.

Email support