This guide explains how to extract your 24 recovery words from a microSD card backup file using the BitBox backup recovery tool. This is a high-risk emergency procedure.
You should only follow this guide as a last resort if your BitBox02 is lost, stolen, or broken, and you do not have a written copy of your 24 recovery words. This process involves exposing your backup to a computer, which carries security risks.
Warning: Critical Security Precautions
- Use an Offline Computer: This entire process must be done on a computer that is completely disconnected from the internet. A machine running Tails OS is a great option.
- Prepare a New Wallet: Before you begin, have a new, secure hardware wallet ready to receive your funds.
- Your Words are a Secret: Once extracted, anyone who sees your 24 recovery words can steal your crypto. You must move your funds to a new, secure wallet immediately.
Step-by-step recovery guide
Follow these steps carefully on a computer that is and will remain completely offline.
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Prepare your secure setup:
- Have your new, secure wallet ready (ideally another hardware wallet).
- On a trusted computer (can be online for this step only), download the latest bitbox-recovery.AppImage from the BitBox GitHub repository
- Transfer the downloaded file (e.g., via a clean USB stick) to the computer you will use for the recovery, which must now be taken offline.
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Go completely offline:
- Disconnect the recovery computer from the internet (unplug Ethernet, disable Wi-Fi).
- Do not reconnect it until your funds are safe in the new wallet.
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Run the recovery tool:
- Launch the bitbox-recovery.AppImage file on the offline computer.
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Insert your microSD card:
- Plug the BitBox02 microSD card containing your backup into the offline computer.
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Select the backup file:
- Click "Choose file" in the recovery tool and navigate to your microSD card.
- Select the wallet backup file (it usually has a .backup extension).
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Retrieve your recovery words:
- The tool will display your 24 BIP-39 recovery words.
- Write them down accurately in the correct order.
- Double-check them. Store this written copy securely.
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Import into a new wallet:
- Use the 24 recovery words you just wrote down to restore access to your funds in your new, secure wallet application (such as Electrum).
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Secure your funds immediately:
- As soon as your funds appear in the new wallet, create a transaction to send them to a brand new address generated by that new wallet.
- This is crucial because exposing your recovery words on any computer, even offline, is a security risk.
- Consider those words compromised and move your assets to a wallet generated from a fresh, secure seed phrase.