Learn how to install the BitBoxApp on Windows using the official Windows installer.
Before you begin
Before installing the BitBoxApp on Windows:
- Use a supported Windows version. Check the BitBoxApp operating system compatibility article before installing the BitBoxApp on Windows.
- Download the BitBoxApp only from the official BitBoxApp download page.
- Make sure you have permission to install software on your Windows computer.
- You do not need to connect your BitBox during installation.
- You do not need your microSD backup or recovery words to install the BitBoxApp.
Recovery words warning
The BitBoxApp will never ask for your recovery words during installation. Never enter your recovery words into a computer, smartphone, website, browser extension, password manager, cloud service, or AI chatbot.
Install the BitBoxApp on Windows
- Download the latest Windows installer from the official BitBoxApp download page.
- Open the downloaded
.exeinstaller. - If Windows asks whether you want to allow the installer to make changes to your device, select Yes.
- Follow the installation steps shown on screen.
- Open the BitBoxApp after the installation is complete.
- Connect and unlock your BitBox if you want to start using your wallet.
Result:
The BitBoxApp is installed on your Windows computer.
If the BitBoxApp is already installed, running the latest Windows installer updates the existing installation.
Verify the BitBoxApp download
Only install the BitBoxApp from the official BitBoxApp download page.
For an additional verification step, you can check the BitBoxApp checksum. The BitBoxApp checksum verification guide explains how to confirm that the downloaded installer matches the file published by BitBox.
Advanced users can also verify the BitBoxApp signature on Windows. The Windows BitBoxApp signature verification guide explains how to confirm that the installer was signed by Shift Crypto.
Update BitBox firmware after installing the BitBoxApp
Installing the BitBoxApp and updating BitBox firmware are separate processes.
If a newer firmware version is available for your BitBox, the BitBoxApp will guide you through the firmware update after you connect and unlock your BitBox.
For detailed instructions, see the BitBox firmware update guide.
Problems installing the BitBoxApp on Windows
If the BitBoxApp installer does not start, Windows blocks the installer, or the installation fails unexpectedly, follow the BitBoxApp Windows installation troubleshooting guide.
Frequently asked questions
Can I install the BitBoxApp on Windows without connecting my BitBox?
Yes. You can install the BitBoxApp on Windows without connecting your BitBox. Connect and unlock your BitBox after installation if you want to use your wallet.
Do I need administrator permissions to install the BitBoxApp on Windows?
Depending on your Windows configuration, administrator permissions may be required to install the BitBoxApp. If Windows asks whether the installer can make changes to your device, confirm the prompt only if you downloaded the installer from the official BitBoxApp download page.
Do I need to uninstall an older BitBoxApp version before installing a new one?
No. In most cases, running the latest Windows installer updates the existing BitBoxApp installation. You do not need to uninstall the older version first.
Which Windows versions are supported by the BitBoxApp?
Supported Windows versions are listed in the BitBoxApp operating system compatibility article.
Can I install the BitBoxApp before receiving my BitBox?
Yes. You can install and open the BitBoxApp before your BitBox arrives. You can also use Bitcoin Testnet to try selected BitBoxApp features without using real funds.
To learn more, see the Bitcoin Testnet with BitBoxApp guide. You need your BitBox to set up or access your real wallet.