Install the BitBoxApp on a supported Windows computer using the official Windows installer. You can download, install, and open the app without connecting your BitBox.
Already have the BitBoxApp installed? Running the latest Windows installer normally updates your existing installation. If you want to check your installed version first, follow the BitBoxApp update guide.
Before you install
- Make sure your computer is listed among the supported devices and operating systems for the BitBoxApp.
- Make sure you are permitted to install software on the computer. A managed work or school computer may require approval from its administrator.
Recovery words are not required
Installing or updating the BitBoxApp never requires your recovery words or microSD card backup. If a website, application, or person asks for them during installation, stop and do not share them.
Download the BitBoxApp installer
- Open the official BitBoxApp download page.
- Select Windows and download the
.exeinstaller. - Wait until your browser confirms that the download is complete before opening the file.
If Microsoft Edge interrupts the download, Windows SmartScreen blocks the installer, or Microsoft Defender reports a threat, do not disable the security feature. Follow the Windows download and installation troubleshooting guide for the message you see.
Optional: Verify the downloaded installer
Before opening the installer, you can compare its SHA-256 checksum with the Windows checksum published on the official BitBoxApp download page.
Advanced users can also verify the BitBoxApp signature to confirm that the downloaded installer was signed by Shift Crypto and was not modified after signing. Verify the downloaded .exe file before opening or installing it.
Install the BitBoxApp
- Open the downloaded
.exeinstaller. - If Windows asks whether you want to allow the installer to make changes to your device, confirm that any displayed publisher information identifies Shift Crypto AG, then select Yes.
If Windows displays a different publisher or you are unsure about the file, select No and follow the Windows download and installation troubleshooting guide.
- Follow the installation instructions displayed by Windows.
- Open the BitBoxApp after the installation finishes.
Installation complete
The installation is complete when the BitBoxApp opens normally.
- If you are setting up a new BitBox02, continue with the guide to set up your BitBox02 with a microSD card backup.
- If your BitBox is already set up, connect and unlock it when you want to use your wallet.