Orders & Shipping
Placing orders, tracking shipments, delivery times, and returns
- Will I pay import duties or taxes on my BitBox order? (DDP shipping explained)
- How to return your BitBox order
- Check your BitBox before first use
- How to replace a defective BitBox02
- How to become a BitBox reseller
- How to book and join your BitBox personal support call
- How to order BitBox products from the official shop
- How to pay for your BitBox order
- How BitBox handles your support and order data
- Can you ship to a PO box or pickup location?
- Contact BitBox Support
- BitBox order status, shipping times, and delivery help
Contact customer support
If you can't find a solution in our knowledge base, our support team is happy to assist you. Simply use our contact form so we can better direct your request. We strive to respond within two business days.
Contact us