Orders & Shipping
Placing orders, tracking shipments, delivery times, and returns
- Where can I order BitBox products?
- What does my order status mean?
- Do I have to pay import taxes for my order?
- How long does shipping take?
- Can you ship to a PO Box or packing station?
- Parcel appears to be stuck or lost
- What is the sender address of my order?
- Booking and managing your personal support call
- What bank is used when paying via bank transfer?
- How to return your BitBox order
- Our Last Email Before We Delete Your Contact Info
- Trusted domains and email addresses
- What payment methods are available?
Contact customer support
If you can't find a solution in our knowledge base, our support team is happy to assist you. Simply use our contact form so we can better direct your request. We strive to respond within two business days.
Contact us