BitBox Support Hub

    Orders & Shipping

    Placing orders, tracking shipments, delivery times, and returns

    BitBoxApp

    Manage your portfolio, use your coins and customize settings

    BitBox02

    Setup, features, troubleshooting, and firmware updates

    Wallet backup

    Create, manage, and restore wallet backups using different tools

    Popular Articles

    Receiving transactions on the BitBox02 Setting up the BitBox02 Which coins does the BitBox02 support? Where can I order BitBox products? Why do I need to connect the BitBox02 to show receive addresses? How long does shipping take? Upgrading the BitBox02 firmware USB-Connection issues: My BitBox02 is not detected? What if I forget my device password? What is the sender address of my order?

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    More Resources

    Orders & Shipping

    Placing orders, tracking shipments, delivery times, and returns

    BitBoxApp

    Manage your portfolio, use your coins and customize settings

    BitBox02

    Setup, features, troubleshooting, and firmware updates

    Wallet backup

    Create, manage, and restore wallet backups using different tools

    Bitcoin knowhow

    Bitcoin basics, keys, mining, fees, UTXO, and addresses

    Ethereum & Co.

    Manage ETH, ERC20 token, Cardano and more

    External wallet apps

    Use BitBox with 3rd-party wallets for additional features

    Legacy products

    BitBox products that are no longer available

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